{"id":32,"date":"2026-06-19T21:17:14","date_gmt":"2026-06-19T21:17:14","guid":{"rendered":"https:\/\/lormarsjewelry.be\/?page_id=32"},"modified":"2026-07-30T15:28:40","modified_gmt":"2026-07-30T15:28:40","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/lormarsjewelry.be\/en\/conditions-generales\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32\" class=\"elementor elementor-32\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b26953 e-con-full e-flex e-con e-parent\" data-id=\"7b26953\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aeba8a7 elementor-widget elementor-widget-heading\" data-id=\"aeba8a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conditions g\u00e9n\u00e9rales<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6544f5 elementor-widget elementor-widget-text-editor\" data-id=\"b6544f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bienvenue chez LORMARS Jewelry. En acc\u00e9dant \u00e0 ce site web et en effectuant un achat, vous acceptez les pr\u00e9sents Termes et Conditions. Nous vous recommandons de les lire attentivement avant d\u2019utiliser nos services.<\/p><p>LORMARS Jewelry pourra mettre \u00e0 jour ces termes lorsque cela sera n\u00e9cessaire en raison de changements l\u00e9gaux, op\u00e9rationnels, logistiques ou commerciaux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3f22a elementor-widget elementor-widget-heading\" data-id=\"5b3f22a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Informations sur l\u2019entreprise<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22840d6 elementor-widget elementor-widget-text-editor\" data-id=\"22840d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"2\" data-end=\"22\" data-is-only-node=\"\">Nom commercial :<\/strong> LORMARS Jewelry<\/p><p><strong data-start=\"43\" data-end=\"58\" data-is-only-node=\"\">Nom l\u00e9gal :<\/strong> LORMARS Jewelry<\/p><p><strong data-start=\"79\" data-end=\"104\" data-is-only-node=\"\">Num\u00e9ro d\u2019entreprise :<\/strong> 1037.932.167<\/p><p><strong data-start=\"122\" data-end=\"141\" data-is-only-node=\"\">Num\u00e9ro de TVA :<\/strong> BE1037932167<\/p><p><strong data-start=\"159\" data-end=\"188\" data-is-only-node=\"\">Adresse professionnelle :<\/strong> B\u00e9lgica<\/p><p><strong data-start=\"218\" data-end=\"238\" data-is-only-node=\"\">Adresse e-mail :<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"239\" data-end=\"261\" data-is-last-node=\"\">info@lormarsjewelry.be<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42cf967 elementor-widget elementor-widget-heading\" data-id=\"42cf967\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Objet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa916d9 elementor-widget elementor-widget-text-editor\" data-id=\"fa916d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sents Termes et Conditions r\u00e9gissent l\u2019acc\u00e8s, la navigation et l\u2019achat des produits propos\u00e9s via le site web de LORMARS Jewelry.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87672e7 elementor-widget elementor-widget-heading\" data-id=\"87672e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Produits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c8a6bd elementor-widget elementor-widget-text-editor\" data-id=\"5c8a6bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>LORMARS Jewelry propose une s\u00e9lection de bijoux et d\u2019accessoires soigneusement choisis pour leur \u00e9l\u00e9gance, leur qualit\u00e9 et leur style.<\/p><p>Nos produits peuvent \u00eatre fabriqu\u00e9s en acier inoxydable 316L, en argent sterling 925 et dans d\u2019autres mat\u00e9riaux indiqu\u00e9s dans chaque fiche produit.<\/p><p>Nous nous effor\u00e7ons de pr\u00e9senter des images, des couleurs, des dimensions et des descriptions aussi fid\u00e8les que possible. Toutefois, en raison de l\u2019\u00e9clairage, des param\u00e8tres de chaque \u00e9cran, des finitions et des proc\u00e9d\u00e9s de fabrication, de l\u00e9g\u00e8res variations peuvent exister par rapport au produit re\u00e7u.<\/p><p>Actuellement, LORMARS Jewelry ne fabrique pas toutes les pi\u00e8ces qu\u2019elle commercialise. La marque travaille \u00e0 travers une s\u00e9lection soign\u00e9e de produits et a pour objectif de d\u00e9velopper ses propres collections \u00e0 l\u2019avenir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bacc60 elementor-widget elementor-widget-heading\" data-id=\"5bacc60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. \u00c2ge minimum pour acheter<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66c0a7e elementor-widget elementor-widget-text-editor\" data-id=\"66c0a7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lors de la r\u00e9alisation d\u2019un achat, le client d\u00e9clare \u00eatre \u00e2g\u00e9 de plus de 18 ans ou disposer de l\u2019autorisation l\u00e9gale n\u00e9cessaire pour conclure un contrat d\u2019achat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5528610 elementor-widget elementor-widget-heading\" data-id=\"5528610\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Prix<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a83ba5 elementor-widget elementor-widget-text-editor\" data-id=\"3a83ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tous les prix sont indiqu\u00e9s en euros (\u20ac).<\/p><p>Pour les ventes r\u00e9alis\u00e9es au sein de l\u2019Union europ\u00e9enne, les prix peuvent inclure la TVA applicable conform\u00e9ment \u00e0 la r\u00e9glementation fiscale en vigueur.<\/p><p>LORMARS Jewelry pourra modifier les prix, les promotions ou la disponibilit\u00e9 des produits \u00e0 tout moment et sans pr\u00e9avis. Le prix applicable sera toujours celui affich\u00e9 au moment de la confirmation de la commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-495a9aa elementor-widget elementor-widget-heading\" data-id=\"495a9aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Erreurs de prix ou d\u2019informations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af3e65d elementor-widget elementor-widget-text-editor\" data-id=\"af3e65d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En cas d\u2019erreur technique, humaine ou informatique entra\u00eenant l\u2019affichage d\u2019un prix manifestement incorrect pour un produit, LORMARS Jewelry pourra annuler la commande et rembourser le montant pay\u00e9 ou contacter le client afin de lui proposer de poursuivre l\u2019achat au prix correct.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8febc14 elementor-widget elementor-widget-heading\" data-id=\"8febc14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. M\u00e9thodes de paiement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b74aa1 elementor-widget elementor-widget-text-editor\" data-id=\"0b74aa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les m\u00e9thodes de paiement disponibles seront affich\u00e9es lors du processus d\u2019achat.<\/p><p>Toutes les transactions sont effectu\u00e9es via des plateformes de paiement s\u00e9curis\u00e9es et crypt\u00e9es. LORMARS Jewelry ne conserve pas les donn\u00e9es compl\u00e8tes des cartes bancaires de ses clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f38cd1 elementor-widget elementor-widget-heading\" data-id=\"9f38cd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. Codes promotionnels<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-411b285 elementor-widget elementor-widget-text-editor\" data-id=\"411b285\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les codes promotionnels ne sont pas cumulables, sauf indication expresse contraire.<\/p><p>Certaines promotions peuvent exclure les produits en promotion, les cartes cadeaux, les produits personnalis\u00e9s ou certaines collections sp\u00e9cifiques.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63f2ef2 elementor-widget elementor-widget-heading\" data-id=\"63f2ef2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">9. Propri\u00e9t\u00e9 intellectuelle<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c58110 elementor-widget elementor-widget-text-editor\" data-id=\"3c58110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tout le contenu du site web, y compris les textes, photographies, logos, designs, \u00e9l\u00e9ments graphiques, nom commercial et autres supports, appartient \u00e0 LORMARS Jewelry ou est utilis\u00e9 avec l\u2019autorisation correspondante.<\/p><p>Toute reproduction, distribution, modification ou utilisation \u00e0 des fins commerciales sans autorisation pr\u00e9alable et \u00e9crite est interdite.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00d0173 elementor-widget elementor-widget-heading\" data-id=\"00d0173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">10. Politique d\u2019exp\u00e9dition<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d66dc2a elementor-widget elementor-widget-text-editor\" data-id=\"d66dc2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Pays de livraison<\/h6><p>Nous effectuons actuellement des livraisons vers :<\/p><ul><li>Belgique<\/li><li>Espagne<\/li><li>France<\/li><\/ul><p>De nouvelles destinations pourront \u00eatre ajout\u00e9es \u00e0 l\u2019avenir. Les pays disponibles seront affich\u00e9s lors du processus d\u2019achat.<\/p><h6>Pr\u00e9paration de la commande<\/h6><p>Les commandes sont g\u00e9n\u00e9ralement pr\u00e9par\u00e9es dans un d\u00e9lai estim\u00e9 de 24 \u00e0 72 heures ouvrables apr\u00e8s la confirmation du paiement, sauf en cas de campagnes sp\u00e9ciales, de pr\u00e9commandes, de forte demande ou de circonstances exceptionnelles.<\/p><h6>D\u00e9lais estim\u00e9s de livraison<\/h6><ul><li><strong>Belgique :<\/strong> 1 \u00e0 3 jours ouvrables.<\/li><li><strong>Espagne :<\/strong> 1 \u00e0 10 jours ouvrables.<\/li><li><strong>France :<\/strong> 1 \u00e0 10 jours ouvrables.<\/li><\/ul><p>Ces d\u00e9lais sont indicatifs et peuvent \u00eatre affect\u00e9s par des circonstances ind\u00e9pendantes de LORMARS Jewelry, telles que des retards du transporteur, des conditions m\u00e9t\u00e9orologiques, des gr\u00e8ves, des proc\u00e9dures douani\u00e8res ou des p\u00e9riodes de forte demande.<\/p><p>En cas de retards importants, notre \u00e9quipe informera le client lorsque cela sera possible.<\/p><div class=\"qMYqUG_convSearchResultHighlightRoot\"><div class=\"\" data-turn-id-container=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-72\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-72\" data-turn-id-container=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-72\" data-testid=\"conversation-turn-602\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"1ad959a7-79ab-4949-9d94-ea4e6ebc3599\" data-message-model-slug=\"gpt-5-5-mini\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"><h6 class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"24\"><strong data-start=\"0\" data-end=\"24\" data-is-last-node=\"\" data-is-only-node=\"\">Suivi de la commande<\/strong><\/h6><p>Lorsque le transporteur le permet, le client recevra un e-mail contenant les informations de suivi de l\u2019envoi.<\/p><h6>Adresse de livraison<\/h6><p>Il est de la responsabilit\u00e9 du client de fournir une adresse de livraison compl\u00e8te et correcte.<\/p><p>Si une commande ne peut pas \u00eatre livr\u00e9e en raison d\u2019informations incorrectes, d\u2019absences r\u00e9p\u00e9t\u00e9es ou du non-retrait du colis, les frais li\u00e9s \u00e0 une nouvelle exp\u00e9dition ou au retour pourront \u00eatre \u00e0 la charge du client.<\/p><h6>Exp\u00e9ditions en dehors de l\u2019Union europ\u00e9enne<\/h6><p>Si LORMARS Jewelry active \u00e0 l\u2019avenir des exp\u00e9ditions internationales en dehors de l\u2019Union europ\u00e9enne, les \u00e9ventuelles taxes, droits de douane ou frais d\u2019importation seront \u00e0 la charge du client, sauf indication expresse contraire lors du processus d\u2019achat.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f00787 elementor-widget elementor-widget-heading\" data-id=\"5f00787\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">11. \u00c9changes, retours et remboursements<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96e031a elementor-widget elementor-widget-text-editor\" data-id=\"96e031a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Droit de r\u00e9tractation<\/h6><div class=\"\" data-turn-id-container=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-81\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-81\" data-turn-id-container=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-81\" data-testid=\"conversation-turn-620\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"4448f019-5714-4ec2-93a0-d1fcb854b092\" data-message-model-slug=\"gpt-5-5-mini\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"><p data-start=\"0\" data-end=\"208\" data-is-last-node=\"\" data-is-only-node=\"\">Les consommateurs de l\u2019Union europ\u00e9enne disposent d\u2019un d\u00e9lai de 14 jours calendaires \u00e0 compter de la r\u00e9ception de la commande pour exercer leur droit de r\u00e9tractation, sans avoir \u00e0 justifier leur d\u00e9cision.<\/p><h6 data-start=\"0\" data-end=\"208\">Demande de retour<\/h6><p>Pour demander un retour, le client devra contacter LORMARS Jewelry par e-mail en indiquant :<\/p><ul><li>Num\u00e9ro de commande.<\/li><li>Nom complet.<\/li><li>Produit que le client souhaite retourner.<\/li><li>Motif du retour (facultatif).<\/li><\/ul><div class=\"qMYqUG_convSearchResultHighlightRoot\"><div class=\"\" data-turn-id-container=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-85\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-85\" data-turn-id-container=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-85\" data-testid=\"conversation-turn-628\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"6aa6421e-6c6c-41f0-bb33-d4c6062bcaa8\" data-message-model-slug=\"gpt-5-5-mini\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"><h6 class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"24\"><strong data-start=\"0\" data-end=\"24\" data-is-last-node=\"\" data-is-only-node=\"\">Conditions de retour<\/strong><\/h6><p>Pour qu\u2019un retour soit accept\u00e9, le produit devra :<\/p><ul><li>\u00catre inutilis\u00e9.<\/li><li>\u00catre en parfait \u00e9tat.<\/li><li>Conserver son emballage d\u2019origine.<\/li><li>Inclure les \u00e9tiquettes, bo\u00eetes, pochettes, accessoires et cadeaux promotionnels, le cas \u00e9ch\u00e9ant.<\/li><\/ul><p>Les retours de produits utilis\u00e9s, endommag\u00e9s, incomplets ou ayant \u00e9t\u00e9 manipul\u00e9s au-del\u00e0 de ce qui est n\u00e9cessaire pour v\u00e9rifier leur nature ne seront pas accept\u00e9s.<\/p><h6>Produits exclus<\/h6><p>Les produits personnalis\u00e9s, grav\u00e9s, fabriqu\u00e9s sur mesure ou ceux qui, pour des raisons d\u2019hygi\u00e8ne, ne peuvent pas \u00eatre retourn\u00e9s apr\u00e8s utilisation ne pourront pas \u00eatre retourn\u00e9s ni \u00e9chang\u00e9s, sauf en cas de d\u00e9faut de fabrication ou de non-conformit\u00e9.<\/p><h6>Frais de retour<\/h6><p>Sauf en cas de d\u00e9faut du produit ou d\u2019erreur imputable \u00e0 LORMARS Jewelry, les frais directs de retour pourront \u00eatre \u00e0 la charge du client.<\/p><h6>Remboursements<\/h6><p>Une fois le retour re\u00e7u et inspect\u00e9, le remboursement sera effectu\u00e9 en utilisant le m\u00eame moyen de paiement que celui utilis\u00e9 lors de l\u2019achat, sauf accord diff\u00e9rent entre les deux parties.<\/p><p>Le d\u00e9lai de traitement d\u00e9pendra de l\u2019\u00e9tablissement bancaire ou de la plateforme de paiement utilis\u00e9e.<\/p><h6>\u00c9changes<\/h6><p>Les \u00e9changes seront soumis \u00e0 la disponibilit\u00e9 des stocks.<\/p><p>Si le produit demand\u00e9 n\u2019est pas disponible, LORMARS Jewelry pourra proposer un remboursement, un cr\u00e9dit en boutique ou une alternative \u00e9quivalente, toujours avec l\u2019accord du client.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-118eb49 elementor-widget elementor-widget-heading\" data-id=\"118eb49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">12. Garantie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e61b16d elementor-widget elementor-widget-text-editor\" data-id=\"e61b16d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>LORMARS Jewelry est responsable des d\u00e9fauts de conformit\u00e9 de ses produits conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur de l\u2019Union europ\u00e9enne et de la Belgique.<\/p><p>La garantie couvre les d\u00e9fauts de fabrication ou les d\u00e9fauts de conformit\u00e9 existants sur le produit.<\/p><p>La garantie ne couvre pas les dommages caus\u00e9s par :<\/p><ul><li>Une utilisation inappropri\u00e9e.<\/li><li>Les chocs ou les chutes.<\/li><li>Le contact avec des parfums, produits chimiques, cr\u00e8mes ou agents abrasifs.<\/li><li>Une exposition excessive \u00e0 l\u2019humidit\u00e9.<\/li><li>L\u2019usure normale due \u00e0 l\u2019utilisation.<\/li><li>La perte de pi\u00e8ces.<\/li><li>Les cassures accidentelles.<\/li><li>Un entretien incorrect.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62bf9f3 elementor-widget elementor-widget-heading\" data-id=\"62bf9f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">13. Entretien des bijoux<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-885a30d elementor-widget elementor-widget-text-editor\" data-id=\"885a30d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour conserver vos bijoux dans les meilleures conditions, nous recommandons :<\/p><ul><li>\u00c9viter le contact avec les parfums, cr\u00e8mes et produits chimiques.<\/li><li>Ne pas les exposer au chlore ou \u00e0 l\u2019eau sal\u00e9e.<\/li><li>Les conserver s\u00e9par\u00e9ment afin d\u2019\u00e9viter les rayures.<\/li><li>Les nettoyer avec un chiffon doux adapt\u00e9 aux bijoux.<\/li><li>Les retirer avant de dormir, de faire du sport, de prendre une douche ou de nager, sauf indication contraire li\u00e9e au mat\u00e9riau.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f29425d elementor-widget elementor-widget-heading\" data-id=\"f29425d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">14. Contact<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-067bf9f elementor-widget elementor-widget-text-editor\" data-id=\"067bf9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour toute question concernant ces Conditions G\u00e9n\u00e9rales, vous pouvez nous contacter \u00e0 :<\/p><div class=\"qMYqUG_convSearchResultHighlightRoot\"><div class=\"\" data-turn-id-container=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-109\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-109\" data-turn-id-container=\"request-6a35b04b-eb18-83e8-9cb6-0eb7174df147-109\" data-testid=\"conversation-turn-676\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"f0117d9e-7c9b-4137-ae24-709f061e87d9\" data-message-model-slug=\"gpt-5-5-mini\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"><p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"35\" data-is-last-node=\"\" data-is-only-node=\"\"><strong>E-mail :<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"11\" data-end=\"33\">info@lormarsjewelry.be<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales Bienvenue chez LORMARS Jewelry. En acc\u00e9dant \u00e0 ce site web et en effectuant un achat, vous acceptez les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-32","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/lormarsjewelry.be\/en\/wp-json\/wp\/v2\/pages\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lormarsjewelry.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lormarsjewelry.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lormarsjewelry.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lormarsjewelry.be\/en\/wp-json\/wp\/v2\/comments?post=32"}],"version-history":[{"count":53,"href":"https:\/\/lormarsjewelry.be\/en\/wp-json\/wp\/v2\/pages\/32\/revisions"}],"predecessor-version":[{"id":1691,"href":"https:\/\/lormarsjewelry.be\/en\/wp-json\/wp\/v2\/pages\/32\/revisions\/1691"}],"wp:attachment":[{"href":"https:\/\/lormarsjewelry.be\/en\/wp-json\/wp\/v2\/media?parent=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}